Serving all Melbourne metro · 24/7

A gentle, dignified farewell for your beloved pet

Compassionate, individual pet cremation across Melbourne. We answer the phone any hour, collect your pet the same day, and return their ashes to you with the care they deserve.

No pressure, no obligation — just a caring conversation when you need it most.

A beloved dog in warm golden light
★★★★★ Rated 5.0 by Melbourne families on Google
Available 24/7 Same-day pickup Individual cremation Ashes returned within a week Vet-trusted

We're here for you

Saying goodbye to a companion who shared your life is one of the hardest moments there is. You don't have to face the arrangements alone — we'll guide you gently through every step, with warmth and respect for the bond you shared.

Compassionate care

Everything we do is built around dignity and love

From the first gentle collection to the moment your pet comes home, every detail is handled with the same tenderness you gave them in life.

Individual Cremation

Your pet is always cremated individually — never communally. The ashes we return are only ever your pet's, guaranteed.

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Gentle Collection · Free

We come to your home or vet to collect your pet with care.

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Final Viewing Ceremony · Free

A private, heartfelt farewell in our dedicated ritual space — quiet time alone with your companion before the cremation.

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Ashes & Keepsakes Returned

Your pet's ashes, paw prints and chosen keepsakes returned to you with care — beautifully presented, usually within one week.

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A calm, compassionate process — from first call to farewell

01 · Call us, any hour

We'll listen to your situation, answer your questions and arrange everything — with no pressure. We answer 24/7.

02 · We collect with care

Gentle, same-day collection from your home or vet clinic, anywhere across metro Melbourne.

03 · Ashes returned to you

After an individual cremation, your pet comes home — personally delivered or collected from us, usually within a week.

An owner gently comforting their dog
Melbourne metro coverage

We come to you, right across Melbourne

From the northern suburbs around our Thomastown home, out to the bay and across the metro — wherever you are in Melbourne, we'll come to your home or vet with care.

Northern Suburbs Eastern Suburbs South-East Western Suburbs Bayside Inner Melbourne + surrounding areas

Free collection within 30 km of our Thomastown facility. A small travel fee applies beyond 30 km — just ask when you call.

Based in Thomastown · Servicing Greater Melbourne
A heartfelt farewell ceremony — Love Will Never Be Forgotten

Melbourne local

Our own facility in Thomastown

Everything happens at our own dedicated Melbourne facility — never outsourced. You're welcome to visit by appointment, and you'll always know exactly where your pet is being cared for.

Address
19 Mercedes Drive, Thomastown VIC 3074
Phone hours
24 hours — including weekends & public holidays
Office (by appointment)
7 days, 9am – 6pm
5.0 · Verified Google reviews

From the families we've cared for

★★★★★

"I cannot thank the team at Pet Peace enough for the compassion and dignity they showed my rabbit, Buck. During such a difficult time, they provided a real sense of calm and support."

Verified Google review
Pet Peace · Thomastown
★★★★★

"Excellent service. We loved the bag of goodies we received with our little dog Boss's ashes, and a lovely cremation certificate with his photo. Everything was beautifully thought out — a very personal way to get him back."

Verified Google review
Pet Peace · Thomastown
★★★★★

"We were very happy with the service. The team were empathetic and the extra touches made it very special — we truly felt our Jaz was not just a number. The keepsakes mean the world to our family."

Verified Google review
Pet Peace · Thomastown

We're ready to help

Speak with our caring team

The fastest way to reach us is by phone — we're here for you, day or night. Prefer we call you? Leave your details and we'll be in touch shortly.

Call us 24/70447 204 058

Or email [email protected]

Common questions

Here to answer anything

Will I get my own pet's ashes back?

Yes. Every cremation is individual — your pet is cremated alone, and only their ashes are returned to you, usually within one week.

Can you collect my pet today?

In most cases, yes — we offer same-day pickup from your home or vet across Melbourne. Call us any time and we'll arrange it.

Do you work with vet clinics?

Yes. Many Melbourne vets trust us to care for their patients' families. We can liaise directly with your clinic if that's easier for you.

What memorial keepsakes are available?

We offer a range of urns, memorial jewellery, paw prints and keepsakes so you can remember your pet in a way that feels right for you. Just ask when you call.

Pet Peace

Compassionate, individual pet cremation for Melbourne families. Here for you, 24 hours a day.

Contact
0447 204 058 [email protected] 19 Mercedes Drive,
Thomastown VIC 3074
Hours
Phone: 24 hours, 7 days Office: 9am – 6pm, by appointment
© 2026 PET PEACE · Pet Cremation, Melbourne
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